On October 7, 2025, we will carry out a scheduled maintenance window affecting the services Osaccess, API, Upkey, Rent&Pass and related systems.
Scheduled time of intervention: • From 06:00 to 10:00 Madrid time (CEST / UTC+2) • Equivalent to 04:00 to 08:00 (UTC) • Please refer to the table at the end of this message for the local times in different cities worldwide.
This downtime is due to a database infrastructure migration, required to ensure the performance, stability and security of our systems. Service interruptions may occur during this period, although the actual downtime may be shorter.
Once the intervention is completed, services will be immediately available again and, if necessary, we will send a confirmation notice.
No action is required on your part. For any questions, our support team is available at support@omnitecsystems.com
Sincerely, Omnitec Systems Posted on
Sep 29, 2025 - 07:36 UTC
Resolved -
This incident has been resolved.
Oct 1, 13:58 UTC
Investigating -
The incident at apaleo (https://status.apaleo.com/) has been resolved. Our connection is stable again, and we are currently processing the backlog of events from the past 3 hours.
During this catch-up phase, you may experience some delays until all queued events are fully processed. We expect the system to return to normal shortly, and we will confirm once processing is fully up to date.
Oct 1, 13:08 UTC
Investigating -
We are currently experiencing an outage with the connection to apaleo. At the moment, no data can be retrieved and no updates can be processed.
For live updates on the incident, please refer to the apaleo status page: https://status.apaleo.com.
We will provide further information as it becomes available.
Oct 1, 09:08 UTC