Resolved -
This incident has been resolved.
Apr 24, 18:59 UTC
Monitoring -
A final fix has been implemented to ensure a smooth payment flow for all constellations.
Apr 23, 16:31 UTC
Identified -
We further identified an issue related to guests with an account an stored payment methods. We working towards a solution for this.
Apr 23, 12:48 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 22, 21:01 UTC
Investigating -
We are currently investigating reports of payment issues. At this time, we are not observing elevated error rates on our end. It appears the issues may be related to guests using outdated versions of the guest app.
If guests are experiencing problems, please ask them to refresh their webpage.
We will provide another update within the next 2 hours.
Thank you for your patience.
Apr 22, 11:01 UTC