Elevated Häfele Errors

Incident Report for LIKE MAGIC Status

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 16:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2025 - 15:07 UTC

Investigating

We're experiencing an elevated level of Häfele errors and have informed Häfele to look into it.
Possible impact:
- Door opening not working
- Encoding of key cards
Posted Nov 14, 2025 - 14:42 UTC
This incident affected: Access Management (Häfele).